Tandem In-Pack/On-Pack Sampling Promotion

The Client:

A client was launching a new product and wanted to sample the product inside the packages of an established brand with a similar target consumer

The Challenge:

  • Inserting fragile samples into the designated carrier packaging was technically challenging and costly  
      • Client had a required insertion hit rate of 98%+
  • DIY insertion options cost-prohibitive
      • Hand inserting 4 million samples ~ $52K for labor alone
      • Purchasing equipment to automate ~ $250K
  • The planned sampling method of  “tipping” was extremely costly and cumbersome
      • Tipping is when samples are adhered to a backer card
      • Tipped samples cannot be inserted automatically

Our Solutions:

  • Promotion Element 1: Sample production
      • Overwrapped samples instead of tipping: cost savings $96K
  • Promotion Element 2: In-pack & on-pack offer
      • Use automated insertion instead of manual
        • Minimal disruption to the plant
        • Lease equipment instead of purchase
  • Promotion Element 3: Master project coordination
      • Managed components of project across entire company
        • Single point of accountability across complex promotion with multiple vendors
        • Coordinated timelines with sampled product and carrier product plant
        • Liaison between marketing and operations
        • Organized print, overwrap and insertion

The Results:

  • Delivered 99.5% hit rate
  • Set new plant line speed record 3 times in 5 days while running the promotion
Plant set new line speed records 3 times in 5 days while running the promotion